Does your company apply customer satisfaction surveys annually to your customers? How to measure the level of satisfaction of your customers without obtaining recent data?
Customers are more comfortable responding to information to a search service provider than to their vendor directly. With a lot of professionalism and technique, Hotmarketing works with satisfaction surveys without disturbing the client, bringing very important information for making future strategy decisions and for actions that should be considered in the short term in the company.
Satisfaction surveys bring investments optimization, activities and people corrections, and avoids waste of time and resources. In addition, it is an important attribute for renewal of ISO9001 quality certification. Talk to us and ask for a free quote!